Resources and tools for marketers and founders - Ophina

Can AI Really Replace Your Marketing Team? Real Talk for Startup Leaders

Written by Lauren Hagerty | Nov 25, 2024 3:44:04 PM

For all the empathetic people leaders out there: I know the scariest question you're grappling with right now is, "Can AI do this person's job?" Or worse, CEOs are asking you, "Do we even need to hire that marketer when we could just use AI?"

Oof. Let’s unpack that.

Yes, AI Will Disrupt Marketing Jobs—But Not How You Think

Let’s not sugarcoat it: we are going to lose marketing jobs to AI over the next few years. That’s the reality of innovation. I’m a marketing leader myself, and I’ve seen this coming for a while. Here’s the thing, though—it’s not a doomsday scenario for every marketer. And honestly? I think we’re all asking the wrong questions about AI in marketing.

Call me optimistic (or controversial), but I don’t believe in a world where non-marketers can run an entire marketing function with AI alone. Why? Because marketing doesn’t exist in a vacuum. It’s not some standalone machine you can set and forget—it’s a living, breathing ecosystem connected to every other part of your business.

Let’s break this down.

What AI Can Do Well in Marketing

First, let’s give credit where it’s due. AI is incredible at some aspects of marketing. If you’re a solo marketer or part of a small team, tools like ChatGPT can save you hours of grunt work. Here are a few areas where AI absolutely shines:

1. Idea Generation

AI is a brainstorming beast. Need blog post ideas on a specific topic? Throw it a prompt, and it’ll spit out 20 ideas in under a minute. For me, this is a game-changer. I still refine and adapt those ideas — often significantly — but starting with a pre-baked list means I can focus on strategy instead of spinning my wheels on ideation.

2. Basic Copy Editing

If you’re like me, sometimes you just need another set of eyes—even virtual ones. A simple “copy edit this for grammar and spelling” prompt has saved me countless hours. Plus, I don’t have to wait for someone else to get back to me with a green light. That speed matters for fast-moving startups.

3. Creating Evergreen Social Posts

Social media copy? AI’s got your back. Share a link, and ChatGPT can whip up several caption ideas tailored for different platforms. Sure, I still spend time tweaking the tone and structure, but the hardest part—getting started—is already done.

4. Producing First (or Even Second) Draft Content

Here’s a big one. AI excels at cranking out first-draft material, fast. From content outlines to whole long-form blog posts, content marketers—particularly those with a strong grasp on AI prompt-writing—get a solid foundation to build on. (And yes, I’m saying “foundation” here purposefully—more on what I mean by that soon.)

5. Remembering Brand Voice

When AI tools like ChatGPT, Gemini, and Blaze save "memories," my heart does a little happy dance. For anyone juggling multiple clients or personas, this is a lifesaver. Over time, it gets better at understanding tone and audience, which means less back-and-forth on revisions.

But here’s where it gets tricky. For all the efficiency gains that AI offers, it’s still not capable of doing everything. And that’s where human marketers come in.

What AI Can’t Replace (At Least Not Yet)

Let’s get real. AI might be good at creating first-draft content and editing copy, but there are critical aspects of marketing it just can’t handle—because they require a few critical things AI doesn’t have: context, strategy, and emotional intelligence.

1. Marketing Leadership

At the end of the day, someone needs to steer the ship. Call it the "Marketing Prompt Engineer" or CMO—whatever the title, this role requires a human. AI doesn’t set goals, craft strategies, or decide what should be prioritized. Without a skilled marketer prompting AI effectively and aligning it with business objectives, you’re leaving a ton of potential on the table.

2. Cross-Functional Collaboration

Marketing doesn’t live in isolation. It’s tied to sales, product, customer success, and more. AI doesn’t sit in your all-hands meetings or join calls to hear the pain points that inform campaigns. A blog post written by ChatGPT might look polished, but who’s deciding why that post matters to your audience? And who’s ensuring it aligns with your broader business goals? That’s a marketer’s job.

3. SEO Expertise

I’ll give AI some credit—it’s getting better at SEO prompts. But will it ever replace a skilled SEO professional? Highly unlikely. SEO isn’t just about stuffing keywords into content; it’s an intricate dance of understanding Google’s algorithm, analyzing competitor data, spotting new keyword opportunities, and staying ahead of ever-changing trends. AI can assist, but it can’t replace the strategic thinking required to dominate search rankings.

4. Advanced Copy Editing 

If you think 100% AI-produced content is “good enough” to go undetected by most people, I get it. Cost-savings for startups can make running with AI-produced content feel justifiable. But here’s the thing: in most cases, your audience really can feel the difference between content a human had a hand in and 100% AI-made content. And they’re not fans of the latter:

  • Half of consumers say AI-generated ads are a turn-off
  • When told stories were AI-written, consumers rated them poorly in a Sept. 2024 study
  • AI use was found to decrease consumers’ “emotional trust” & purchase intention 

Plus, 52% of consumers believe AI causes them to receive misleading or incorrect information — and they’re right. I can tell you firsthand that ChatGPT and other AI tools repeatedly spit out wrong, contradictory info. You need marketers to fact check, build on, and enhance AI copy with a human touch. 

5. Cross-Functional Analysis

Even with all the analytics tools in the world, someone needs to interpret the data and connect the dots across departments. What’s working? What’s not? Why did that campaign flop? AI can crunch numbers, but making sense of them—especially in a way that drives action—requires human intuition and creativity.

Why the Human Touch Still Matters

Here’s the big takeaway: AI isn’t replacing marketers; it’s reshaping their roles. The marketers who thrive in this new era will be the ones who learn to leverage AI as a tool—not a crutch. And that means shifting your mindset.

Instead of asking, “Can AI do this job?” ask, “How can AI help us do this job better?” Because let’s face it, marketing is about more than cranking out blog posts or optimizing ad copy. It’s about understanding people—their motivations, their needs, their fears—and connecting with them on an emotional level.

AI doesn’t understand emotions. It doesn’t know your brand’s unique story. It doesn’t care about your customer’s pain points. That’s what makes marketers indispensable.

How to Future-Proof Your Marketing Team

So, what does this mean for you as a startup leader? It means investing in marketers who know how to work with AI—not against it. Look for people who are:

  • Strategic Thinkers: They see the bigger picture and align marketing efforts with business goals.
  • Prompt Wizards: The best marketers will be experts in asking AI the right questions to get meaningful results.
  • Data-Driven Analysts: They know how to interpret analytics and turn them into actionable insights.
  • Empathetic Storytellers: AI can generate words, but only humans can tell stories that resonate.

And yes, you might need fewer boots on the ground to churn out content—but that doesn’t mean you don’t need anyone in the room.

Wrapping It Up: Don’t Fear AI—Embrace It

Let’s call it like it is: AI isn’t here to make marketers obsolete. It’s here to make them more effective. The leaders who figure this out early will gain a massive competitive edge.

So, next time you hear, “Can AI do this person’s job?” flip the script. Ask, “How can this person use AI to do their job better?” Because the future of marketing isn’t man or machine—it’s both, working together.